KalemioAPI support
Email Support email in Arabic or English. We usually reply within two business days.
What to include
Send the job ID, approximate submission time, HTTP status or error message, and what you expected. For a payment issue, include the account email and receipt reference. Do not send passwords, API keys, card details, or private files.
A request is stuck or failed
Check the API status and the job status. Failed jobs return reserved credits. If a job stays queued or running, contact us with its ID. See the error and limit reference for request errors.
Account access
Choose “Forgot password?” on the sign-in page to get a reset link by email, or use your saved recovery code. You can revoke API keys in your account. For account deletion, follow the data deletion instructions.